Our Story

Be Informed. Be Smart. Be Sure.
The future of IMH has never looked brighter. 20 years in the industry has brought strength and insight to all facets of IMH, enabling us to seize the best opportunities in the real estate market. We keep our finger squarely on the pulse of relevant markets, informing and allowing us to maintain flexible investment strategies in changing market conditions. IMH is staffed by some of the brightest minds in finance and real estate.
7001 N. Scottsdale Rd., Suite 2050 Scottsdale, AZ 85253 (480) 840-8400

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Privacy Policy

IMHPrivacy Policy

Privacy Policy

IMH Financial Corporation (“IMH”) appreciates your considering us for your financial needs. IMH is committed to safeguarding your privacy on its Web site located at www.imhfc.com. This IMH Privacy Policy does not apply to products or services provided, or information obtained, other than through the Web site. Please read the following policy to understand how your information will be treated. This policy may change from time to time so please check back periodically. If there is a material change in the collection, use, or disclosure practices to which you have previously agreed, we will attempt to send you a notice via e-mail if you have provided us with an e-mail address. Please keep in mind that some of the services mentioned specifically in this policy may not be available on the site at this time. If you have questions concerning this policy, please contact website administrator at supportcenter@imhfc.com. This Privacy Policy is effective as of January 1, 2009.

What information does IMH collect from me?

IMH collects information in several ways. For example, some personal information is gathered when you register as a customer using our account interface. During registration, we ask for your contact and company information and your e-mail address. Once you register, you are no longer anonymous to IMH and are able to take full advantage of our services. In addition to registration, we may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. If you contact IMH, we may keep a record of that correspondence. If you engage in a financial transaction on the Web site, we will collect financial information from you including the following:

  1.  Any documentation provided to IMH
  2.  Information verbally provided to IMH during the application process
  3.  Information retrieved from a nonaffiliated third party
  4.  Information concerning your transaction(s) with IMH
  5.  Information concerning your transaction(s) with nonaffiliated third parties

If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this Web site, you should contact a representative of IMH at supportcenter@imhfc.com.

When you visit IMH’s public website, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our website. This information will be used to improve our Web design and functionality.

What are cookies and how does IMH use them?

As part of offering and providing customizable and personalized services, many Web sites use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to allow faster and easier access to your account information, monitor traffic on the site and measure traffic patterns to improve functionality. IMH Web pages may in the future contain electronic images known as Web beacons (sometimes called clear giffs or Web bugs) or other advanced technologies that are useful in the provision of services to you. We may use such devices to verify compliance with IMH’s Terms and Conditions of Use or with any promotions on the site.

How does IMH use the information?

IMH’s primary goal in collecting information is to improve the site and provide the user with the best possible experience on the site. For example, by using the information collected, we are able to provide you with an easy to use and readily available forum to access your IMH account and transaction information. We will also use your personal information to notify you of other products or services available from IMH and its affiliates.

Except as provided in this Privacy Policy, only IMH and its affiliates and service providers will have access to individuals’ account information.

Who is collecting information?

When you are on an IMH site and are asked for personal information, you are sharing that information with IMH and its affiliates and service providers. If personal data is to be collected and/or maintained by any company other than IMH or its affiliates, we will attempt to notify you on the Web site or in an updated version of this Privacy Policy. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

Please be aware that other Web sites to which we link may collect personally identifiable information about you when you visit those sites. The information practices of other Web sites linked to our Web sites are not covered by this Privacy Policy.

With whom does IMH share my information?

We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.

Data in the Aggregate: We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data which does not identify an individual person, company, or legal entity.

Account Verification: We may disclose private information to nonaffiliated third parties to verify the existence and condition of your account for a third party.

Broker Access: IMH provides information to brokers and registered investment advisors who introduce investors to IMH funds. This information includes (1) basic demographics (name, main address, phone number and reinvestment choice); (2) monthly statements; and (3) account history. IMH does not provide information to brokers or registered investment advisors who do not have a pre-existing/established relationship with you.

Other: We also may disclose your information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating IMH’s Terms and Conditions of Use, or may otherwise be causing injury to or interference with (either intentionally or unintentionally) IMH’s rights or property, other IMH Web site users or customers, or anyone else that may be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.

We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering or mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We may also use third party service providers to help us analyze certain online activities, such as measuring the performance of our online advertising campaigns or analyzing visitor activity on our website. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other purpose.

As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of IMH’s businesses, customer and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such case, the transferred information may become subject to a different privacy policy.

How can I control my personal information?

IMH offers its customers choices for the collection, use and sharing of personal information. You may contact us at 480-840-8400 if you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.

How does IMH protect financial-related information?

Keeping your personal financial information private is vitally important to us. As a matter of policy and long-time business practice, IMH does not sell information provided by its customers. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We will transfer your bank account number or other personal information to the appropriate bank or financial institution in order to process any online payments.


Our website provides users the opportunity to opt-out of receiving communications from us at the point where we request information about you. Should you wish to opt-out please email the website administrator or send a letter to IMH Financial Corporation, Attention: OPT OUT, at 7001 N. Scottsdale Rd, Suite 2050, Scottsdale, AZ 85253. Please allow a reasonable period of time for your changes to take effect.

To ensure that you will not receive recurring marketing information from us unless you choose to, please email the website administrator or send a letter to IMH Financial Corporation, Attention: OPT OUT, at 7001 N. Scottsdale Rd, Suite 2050, Scottsdale, AZ 85253 to let us know that you have chosen to stop receiving such emails from us.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.